Delete your Train Tracks Logic account

How to request deletion

1. Email support@the4loop.com from the Google account you used to sign in to Train Tracks Logic.
2. Use this subject line: Delete Account — Train Tracks Logic
3. Include:
   • The Google account email used to sign in.
   • The app name: Train Tracks Logic.
   • Your device type and last play date (optional).
4. We will confirm your request by email and delete your account and associated data.

You can also email us directly: support@the4loop.com

If You Never Signed In

If you never signed in with Google, there is no cloud account to delete. Uninstalling the app or clearing app storage removes data stored on that device.

What We Delete

When we complete your request, we delete:

• Your in-app account and the Google sign-in identifier linked to it.
• The email address associated with that account.
• Game progress, stars, coins, unlocks, and backups stored against the account.
• Any other personal information we hold for that account.

What We Keep

We do not keep your account after deletion. The following may remain:

• Google Play purchase records stay with Google under Google Play policies. Refunds and purchase history are managed in your Google account, not inside the game.
• Support emails about the deletion request may be kept for up to 30 days so we can confirm the request and prevent abuse. They are then deleted.
• Anonymized analytics that cannot identify you may be retained.
• If we are legally required to keep a record, we retain only what the law requires and only for that period.

How Long It Takes

We process deletion requests within 7 business days. You will receive a confirmation email when it is complete.

Deletion is permanent and cannot be undone.

Data Stored on Your Device

Progress may also exist on your phone. To remove it:

• Android: Settings → Apps → Train Tracks Logic → Storage → Clear data, or uninstall the app.

Clearing device data does not replace an account deletion request. Email us if you signed in with Google.

Requesting Some Data Without Deleting the Account

If you want some of your data deleted but want to keep the account, email support@the4loop.com and tell us what to remove. We will confirm what we can delete.

Contact

Last updated: November 2, 2026